Customer Service & Ordering Information

Account set up is not required for routine patient sample testing. An account is set up for your institution upon receipt of your first sample. If you are sending a sample for the first time, please be certain to fill in the Sample Submission form completely including appropriate telephone and fax contact numbers and billing information. Hospital and Reference Laboratory accounts can be direct billed. The terms are Net 30.

Special projects with large volume testing should contact us directly at (800) 568-0058 for a price quotation. Large contract customers will be required to submit a completed Credit application (see link below). Four credit references are required before credit terms and quotations can be established.

All prices are in US dollars. Prices are subject to change without notice.

Click here to download a New Customer Credit Reference Form.

All orders received by new customers before credit terms have been established, will require prepayment by credit card or check.